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TERMS AND CONDITIONS


Online Orders

Orders accepted will be process within 1-3 business days once payment is received. Orders may be delay if out of stock. Kinnex International, Inc. assumes all unavailable items as back order while the remainder is shipped. Orders placed on weekends or holidays will be held pending until next business day.

Kinnex International, Inc. does not admit cancellations or any other changes if the merchandise had been shipped out. Changes of placed orders would only be entertained if the payments have not been settling yet. 


Adjustments and Pricing

Kinnex International, Inc. has the  right to implement any adjustment or changes on specifications,  prices and terms  without prior notice.

 

Return Policy

All buyers are responsible to contact Kinnex International Inc. for all returns and exchange matters within 15 days after invoice issued. Return Number is required, call 213-623-1717 or email online@kinnex.com to ask for a return number before ship out any returns or exchanges. A copy of invoice should attach to the return or exchange package also.


Shipping costs will be refunded only if we shipped the wrong item. Returns will be accepted within 15 days, 15% restocking would not be refundable.

Please return in original box and enclose a copy of the invoice.

Please send return to:

Kinnex International Inc.
122 Winston St.

Los Angeles, CA 90013

All shipping cost for returns must be pre-paid, No COD's. If we have shipped the wrong item, please contact us at 1-213-623-1717, or fax to 1-213-614-1717, we may take care of the return shipping and send the correct product due to the reasonable excuse.

Shipping

Kinnex International, Inc. works together with FedEx, UPS, and trucking companies. Shipping rates are determined based on merchandise weight and destination.

 

Kinnex Online Retail Store (www.kinnex.com) currently offers the following shipping methods:

 

  • UPS Ground Service
  • UPS Next Day Air Service
  • UPS 2nd Day Air Service

 

The above delivery methods do not include processing time or delivery on weekends and holidays. All buyers are responsible for the shipping costs. For all shipping methods are not refundable under any reason or situation. It will take 1-3 business days to process all orders.

 

FedEx is currently unavailable on this website due to the system methods. We will try to work on this issue to provide FedEx services to all our customers as soon as possible.

 

Payment Methods:

We accept American Express, Discover, MasterCard, Visa credit cards. We do accept Cashier Checks, Money Orders, and Wire Transfers (Please contact Kinnex International Inc. for account information). We will only ship the products out after these payments have been cleared. All orders shipped within the state of California will be charged 8.25% sales tax.




 

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  | Wholesale | International Orders | Terms & Conditions | Privacy Policy | Contact Us |  

Kinnex International Inc. 122 Winston St. Los Angeles, CA 90013 Tel: 213-623-1717 Fax: 213-614-1717 online@kinnex.com